Our Privacy Policy:

This policy was last updated: 27th November 2025

Data Controller: francesca@francescaleat.com

This policy explains how we collect, use and protect your personal data when you interact with Francesca Leat Interiors.

By personal data we mean information that relates to a living individual and which can identify, or be identified, with that individual.

Please read this policy carefully, as it contains important information on who we are and how and why we collect, use, store and share any information relating to you.

Introduction:

Francesca Leat Interiors (which we will refer to as FLI in this policy) is the controller of the personal data to which this privacy policy relates. This means that we are responsible for making sure that we process your personal data in a safe and lawful way.

Contact Details:

If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact us on francesca@francescaleat.com or via our registered address: xxxxxxxx

How do we collect data from you?

We use the information we collect to:

  • Send updates, newsletters, reminders, and relevant content (with your consent)

  • Process payments securely

  • Improve our offerings and user experience

  • Maintain legal and financial compliance

What data do we collect from you?

We collect personal and non-personal data to enhance your experience and fulfill our service commitments.

Personal Information

We may collect the following:

  • Contact Details: Name, email address, phone number, and any other information you provide via forms or correspondence.

  • Billing Information: For paid services, your payment details may be processed via secure third-party providers (e.g., BACS, PayPal, Stripe, Thrivecart).

Technical and Usage Data

We may collect non-personal technical data about how you use the website (e.g. device type, browser, general usage trends), via analytics tools. For details about this, please see our separate Cookie Policy.

Legal Basis for Processing (GDPR & UK Data Protection)

If you are based in the UK or the EU, we process your personal data under the following legal bases:

  • Consent: When you subscribe to our newsletter.

  • Contractual Necessity: When you purchase a service.

  • Legitimate Interest: For analytics and website improvements.

  • Legal Compliance: When required by law.

4. Data Security

We implement reasonable technical and organizational measures to protect your information, including password-protected systems and encryption. While we strive to protect your data, no internet-based service can guarantee complete security.

Data Breaches:

We have procedures in place to deal with any suspected data security breach and we will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

Data Retention

We retain your personal information only as long as necessary:

  • Newsletter Subscribers: Until you unsubscribe.

  • Clients/Customers: As long as necessary to provide services and comply with legal obligations.

Third-Party Sharing

We may share your data with trusted third-party providers solely for operational purposes:

  • Email Marketing Platforms: Squarespace

  • Payment Processors: eg. Stripe

  • Analytics Tools: Google Analytics, Meta

  • These providers are required to handle your data securely. We do not sell or rent your data.

7. International Data Transfers

If you are located outside the UK, your data may be transferred internationally. We ensure that any such transfers comply with GDPR and relevant data protection standards.

8. Your Rights (GDPR & UK)

If you reside in the UK or EU, you have the right to:

  • Access your personal data.

  • Correct inaccurate or incomplete information.

  • Request deletion of your data (“Right to be Forgotten”)

  • Restrict or object to processing.

  • Request data portability.

To exercise these rights, contact the data controller at the details above.ded.

Changes to this policy:

It is likely that we will change this privacy policy from time to time, to reflect changes in law or in our operations, or to provide further detail or clarity. Where significant changes are made, which affect how your personal data is used, we will take all reasonable steps to notify all persons who might be affected through the contact details that we have on our systems – this might be through our Newsletter or via a specific email alert.

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